Depending on your location and your schedule, at checkout you will be able to choose the option below that is most convenient for you. (Please note: we do not offer shipping outside the US.)
In-Store Pickup (free): If you choose the in-store pickup option, your order will be held under your last name at the front desk at the store location you choose (either Fort Greene or Prospect Lefferts Gardens), and you can pick up the order any time during our regular store hours. There is no charge other than the cost of the book(s). All orders must be paid online before pickup.
UPS Ground Delivery: ($11.95+): We can ship anywhere in the United States via UPS Shipping. This allows us to provide you with a tracking number, so that you can check on the status of your package. Delivery typically takes 1 to 5 days within the U.S.; visit UPS for details. UPS shipping through Greenlight costs $11.95 for the first book, and $1.00 is added for each additional book. Shipping charges are calculated at checkout. (Shipments to PO Boxes will be shipped via USPS Priority Mail, at the same shipping rate as UPS Ground Delivery.)
FREE shipping for orders over $100! UPS Ground Delivery Shipping is free for you when you spend $100 or more (before tax) at Greenlight. You will still receive a tracking number and can track your shipment via UPS.
Gift Card Mailing (free): If you are purchasing a gift card, we can mail it to you by U.S. Postal Service for no additional charge. Make sure to choose this shipping option at checkout to avoid shipping costs if you are only purchasing a gift card. (Please note: this method does not provide a tracking number; you may choose UPS Ground Delivery if you need to track your gift card shipment.)
* Greenlight no longer offers media mail shipping or international shipping. We're happy to answer questions about this change; please send an email here if you have specific shipping questions.
* Most orders for shipping are fulfilled via Direct-to-Home (DTH) from our wholesale supplier Ingram (the exception is signed or personalized books currently on hand at the store, which will ship from the store location). More about DTH here.
* Collector packaging is not currently available.
Greenlight makes every effort to package books securely and carefully; however, some minor wear and tear may occur during shipping. Greenlight cannot replace books with minor damage to corners or covers; please consider purchasing Collector Packaging if you need to ensure your book arrives in perfectly mint condition. If your book has been severely damaged in shipping, please email a photo of the damage here and we'll do our best to resolve the matter.
* Some restrictions may apply with each shipping method -- we will communicate with you by email or phone if there's anything to be cleared up. Thanks for your patience as we continue to develop our online order fulfillment.
* When pickup up an order from the store, please note that all customers must wear face masks for service at any Greenlight Bookstore location, and customers are asked to use hand sanitizer and observe social distancing directions.
* As always, if you have questions about online ordering, feel free to email us at email@example.com or call us at (718) 246-0200.